Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. What is a loyalty program? It’s a program designed to get ...
In a survey by Deloitte, more than eight in 10 executives "rated engagement as important or very important." And one of the most effective ways I've found to improve engagement rates and boost ...
Additionally: CU Presents makes/publishes programs for events in the Department of Theatre & Dance (College of Arts and Sciences) and the annual Colorado Shakespeare Festival program. In the 2024-25 ...
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