Whether they’re about giving tough feedback, addressing conflict or navigating sensitive issues with stakeholders, having difficult conversations is an inevitable part of leadership. How you handle ...

While some are jumping for joy at reuniting with their loved ones over food and fun this Christmas, others would rather grab takeout and call it a day at home… alone. Although declining invites may be ...

Words speak louder than actions. These key phrases will help you identify and adopt the communication style of truly mature ...

Leda Stawnychko has received funding from the Social Sciences and Humanities Research Council of Canada. Anamika Choudhary does not work for, consult, own shares in or receive funding from any company ...

Working with senior executives taught me that leaders who advance their careers don't avoid tough conversations that make everyone else uncomfortable. Instead, they've figured out how to turn those ...

Sometimes in life, we have to have conversations that we know will be difficult both for us and for the person we’re talking to. A parent needs to reprimand a wayward teenager, a teacher needs to ...

These individuals can turn any difficult conversation into a productive one. Most unlucky people have found themselves thrust into difficult conversations at some point in their lives. Whether it's a ...

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

I have been working in campus law enforcement for over 40 years; 35 of them as a supervisor or director. When it comes to addressing personnel issues, I have a lot of experience. Managing people is, ...

The holiday season is often portrayed as a time of joy, family gatherings and festive cheer. However, for many, it can also be a period filled with anxiety and tension, especially when it comes to ...

Difficult conversations don't have to be so stressful. Source: Alexander Suhorucov/Pexels Difficult conversations, you know them well. These are the types of talks that require you to deliver bad news ...