Delivering an exceptional user experience is table stakes for running any app or digital service today. While major outages and service disruptions can frustrate users, the real battleground lies in ...

User experience is the foundation of a site’s usability, and it’s an aspect of on-page SEO that many people overlook. If your site lacks the positive user experience and ease of use that end users ...

Editor's Note: This article has been updated on August 28, 2023 to include new data and information. In the digital age, the way a product or service feels to users can make or break its success. At ...

What is User Experience & Interaction Design? In User Experience & Interaction Design (UXID), we explore the intersection of technology, design, and human behavior to create intuitive and effective ...

If you’ve ever taken an Uber, you know that the startup identified practically every consumer pain point involved with hailing a taxi – not being able to find one, standing in a long taxi line, rude ...

This article examines some of the Google updates that significantly reflect the search engine's focus on users and their experiences online. As the role of search evolves to touch multiple marketing ...

Actions speak louder than mission statements. If a UX feels more like “User Exploitation” than “User Experience,” business becomes ripe for disruption. Profitability predicated on customer friction, ...

I have had two Ph.D. students receive Apple Ph.D. AI/ML Fellowships. This funding does not support me personally, but supports two of the Ph.D. students that I have advised. They obtained these ...