ITIL - Wikipedia
ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management …
Welcome to ITIL
Master the world's most widely used framework for IT service management. ITIL is the global standard for turning strategy into action. Whether you’re accelerating your career or improving …
What Is ITIL? A Beginner’s Guide to the ITIL Process - Coursera
Aug 28, 2025 · The ITIL framework can be broken down into five stages: service strategy, service design, service transition, service operations, and continual service improvement. Its main …
What is ITIL? Your guide to the IT Infrastructure Library - CIO
Jun 3, 2025 · ITIL is a framework of best practices to deliver IT services. ITIL’s systematic approach to ITSM can help businesses manage risk, strengthen customer relations, and build …
What Is IT Infrastructure Library (ITIL)? | IBM
ITIL is a framework of 34 best practices for managing and improving IT support and service delivery. The main objective of ITIL is to help businesses derive the most value from their IT …
What Is ITIL? Core Principles & Best Practices | Atlassian
ITIL is the world’s leading framework for IT service management (ITSM), continuously evolving to meet the changing needs of organizations worldwide. Since its introduction in the 1980s, ITIL …
ITIL Framework: Key Concepts, Processes and Benefits
Sep 25, 2025 · The ITIL framework is a widely recognized set of best practices and guidelines for managing IT services and IT service management (ITSM). The ITIL service lifecycle is a core …